The people who run your ISP are putzes

This blog post from Level 3 explains — from their perspective as an internet backbone provider — why internet service here in the U.S. is so awful compared to the rest of the industrialized world. There are five major ISPs and all — that’s right — all of them are deliberately degrading your connection to the internet.

While the writer targets his post towards the geekier among us, he sends a rather simple message, summed up here:

That leaves the remaining six peers with congestion on almost all of the interconnect ports between us. Congestion that is permanent, has been in place for well over a year and where our peer refuses to augment capacity. They are deliberately harming the service they deliver to their paying customers. They are not allowing us to fulfil the requests their customers make for content.

Five of those congested peers are in the United States and one is in Europe. There are none in any other part of the world. All six are large Broadband consumer networks with a dominant or exclusive market share in their local market. In countries or markets where consumers have multiple Broadband choices (like the UK) there are no congested peers.

The author nails it, though, with this assertion:

One final point; the companies with the congested peering interconnects also happen to rank dead last in customer satisfaction across all industries in the U.S.[2] Not only dead last, but by a massive statistical margin of almost three standard deviations.

This blog post needs to go viral. Like Ebola viral.

via Observations of an Internet Middleman | Beyond Bandwidth.